Coustomer Service
Mon-Fri 09:00-18:00 (based on Korean time)
Lunch break 12:00-13:00
※Refund/change on weekdays 09:00-17:00
travelday@tothepp.com
Tel.
+82 70-4818-1941
Frequently
Asked
Questions
A : The payment cancellation, change method, and changeability of each reserved product are all different.
Therefore, if you wish to change the buyer's information or cancel the payment, please refer to the cancellation/change regulations for the product.
A : The reservation number can be found on the detailed page of each reservation.
You can check the reservation number on the reservation details after logging in to the homepage.
A : Most reservations are confirmed within two business days, but in certain product categories, the confirmation may be delayed due to various circumstances such as time difference/identification of the number of customers.
